Return Policy
RETURNS
If you wish to make a return, you have ten days from the date your order is delivered to contact us. We will provide you with the correct shipping address and a printable return slip to be included with the parts. If your need to return the parts is due to customer error (e.g. you ordered the wrong size), you will be responsible for shipping the parts back to us before a refund can be processed. Please note that you will not be refunded for original or return shipping, only the value of the parts. Once we have received your return, please allow 3 to 5 business days to process your refund. See the information below for more detailed information on our return policy and warranty.
SHIPMENT
All shipments will be made F.O.B. Seller's warehouse. Title shall pass to Buyer upon delivery by the Seller to the carrier. Regarding quantities, Seller reserves the right to ship, plus or minus 10%.
CLAIMS
Buyer shall inspect the goods promptly after receipt and before use. Unless otherwise indicated on Seller's acknowledgment, Buyer's inspection of O-ring goods shall be according to MIL-STD-413B and to a 2.5 AQL according to MIL-STD-105D. Within ten days following receipt of goods, Buyer shall give detailed written notice of any shortage or defective goods, and failure to give such notice shall constitute irrevocable acceptance of goods.
WARRANTY
This warranty supersedes any conflicting or inconsistent warranty or representation contained in Buyer's purchase order.
The Seller warrants that at the time of shipment Seller's products shall be free from defects in material and workmanship and conform to the specifications furnished to and approved by the Seller. The Seller's sole obligation under this warranty shall be to repair or replace, but not to remove or install, any product which in the opinion of the Buyer, and confirmed by the Seller, is found to be other than as warranted.
Seller does not warrant or represent that the Seller's products will be suitable for the Buyer's requirements or will be suitable or safe for the Buyer's installation or intended uses. This warranty shall not apply to any product which has been subjected to misuse or neglect, or has been damaged by accident or passage of time, or has been made defective by improper Installation, or by use in violation of instructions furnished by Seller, or by repairs or alteration by persons not expressly approved by Seller. In no event shall this warranty create any liability for loss, damages, or expense directly or indirectly arising from the use of Seller's products or from any inability to use them.
The warranty period shall be for ninety days beginning the day such products are shipped to Buyer. If any defect covered by the warranty appears, the Buyer shall notify the Seller during the warranty period. No products shall be accepted for return or replacement without the prior written authorization of the Seller. On such authorization and according to the instructions of the Seller, products for which return or replacement was requested shall be returned to the Seller for examination, with all shipping charges prepaid by the Buyer. Any defective product must be returned to Seller within ninety days after the date shipped. Replacements made under this warranty shall be shipped prepaid. No allowance shall be made for any charges by the Buyer, whether the products are to be repaired or replaced.
Any products sold hereunder which are subject to the provisions of the Fair Labor Standards Act have been produced complying with that Act, as amended.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND SELLER DISCLAIMS ANY WARRANTY THAT THE PRODUCTS SOLD ARE MERCHANTABLE.
GOVERNING LAW
The construction, validity, interpretation and performance of this Order will be governed by the laws of the State of California for agreements executed and wholly performed within the State of California.
CONSENT TO JURISDICTION
The parties agree that any action to interpret or enforce the terms of this Order must be filed in a court in the County of San Bernardino, California.
The parties waive personal service of process. The parties also agree that a summons and complaint beginning an action in any such court will be properly served and will confer personal jurisdiction, if served by certified mail to the party. That summons and complaint may be served by any other means provided by the laws of the State of California or the United States of America.
ATTORNEYS' FEES
If any action is necessary to interpret or enforce the terms of this Order, the prevailing party will have the right to recover reasonable attorneys' fees and other costs, including costs of collection, in addition to any other relief.
